Studio Policies
Policies & Consent
Clear rules so every family knows what to expect. Please read before your first lesson.
Attendance
Cancellation & Makeup Policy
24-Hour Notice for Rescheduling
For an 8-session term at Siran Music Academy, students who provide at least 24 hours' notice before an absence may save and reschedule one missed lesson.
One Makeup Per 8-Session Term
After the makeup option has been used, any further absences - whether excused or unexcused - will be counted as missed sessions within the same 8-session term.
Sudden Illness or Family Emergency
If your child is unwell on lesson day, please message us as early as possible. A same-day cancellation due to verified illness or a family emergency is treated as your one allowed reschedule for the term, not as a forfeited session.
Snow Days & Weather Closures
When the North Vancouver School District announces a weather-related closure, in-person lessons that day are automatically rescheduled at no cost. Families with online lessons may opt to keep the original time slot or reschedule.
Planned Vacations & Extended Absence
For breaks of two consecutive lessons or more (family travel, school exam week), please give at least two weeks' written notice. We will pause the term and resume on your return without forfeiting any sessions. Teacher absences (illness, professional development) are always rescheduled at no cost to the family.
Why this matters: A reserved lesson slot is held just for your child. Late cancellations leave the studio unable to offer that time to other waiting families. Thank you for understanding.
Privacy
Photo, Video & Performance Recording Consent
From time to time we capture photos, videos, and audio recordings of our students - during recitals, in the studio, at competitions, and at festivals. We use these for educational purposes, our website and social media, and to celebrate student achievements with our community.
Permission Statement
"I give permission for photos, videos, and performance recordings of the student to be used by Siran Music Academy for educational, promotional, and social media purposes."
Yes, I give permission for use of student photos, videos, and recordings.
No, I do not give permission. The student may still take part in all lessons, recitals, and competitions.
You will be asked to confirm your choice when you book your first lesson. You can change your decision at any time by emailing siranoush.akhgarandouz@gmail.com. Declining consent never affects lesson quality, performance opportunities, or exam registration.
Printable consent form
Download, fill in at home, sign, and bring to your first lesson - or email it back.
Other Policies
Payment Terms
Tuition is calculated on 4 sessions (monthly) or 8 sessions (bi-monthly). 5% GST is included in all listed prices. Cash collected in person at the studio.
Trial Lesson
New students receive a free trial lesson before enrolment - an assessment plus a chance to meet Siranoush and see the teaching approach.
Studio Hours
Monday-Friday 9:00 AM to 8:00 PM. Saturday 9:00 AM to 5:00 PM. Sunday closed.
Group Class Ages
Teen, youth, and adult group classes are grouped by similar age and level. Children under 12 are taught in private or kids-music programs.
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